HubSpot Free Help Desk replaces 5 paid apps

One genuinely free tool, 5 subscriptions it can stand in for. Each pairing below is curated and verified by hand, with the honest catch spelled out. No votes, no pay-to-list.

HubSpot Free Help Desk $0replaces $143/mothey host it🛟 customer support
the facts, verified

licenseproprietary, free

runstheir cloud

installHosted signup, then connect a team inbox/email and add the website tracking or chat-widget code

dataCRM records, tickets and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API

setupConnecting and verifying the shared email inbox and website domain

facts verified 2026-08-11

what it lets you cancel
CrispKINDA$45/mo

A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.

the catchTwo free users and paywalled knowledge-base and automation depth create a much tighter ceiling than Crisp.

the verdict →all Crisp alternatives →
TidioKINDA$29/mo

A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.

the catchThe two-user ceiling and CRM-oriented workflow make it a narrower replacement than Tidio.

the verdict →all Tidio alternatives →
FrontNOT REALLY$25/mo

A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.

the catchIt is a basic ticket and inbox queue rather than Front's polished email-first collaboration, shared drafting and rule system.

the verdict →all Front alternatives →
LiveChatKINDA$25/mo

A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.

the catchThe free plan is capped at two users and lacks LiveChat's mature routing, staffing and chat-reporting depth.

the verdict →all LiveChat alternatives →
Chatwoot CloudKINDA$19/mo

A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.

the catchThe two-user free ceiling and shallower support automation make it a small-team stopgap rather than an equivalent managed inbox.

the verdict →all Chatwoot Cloud alternatives →

last updated 2026-08-11 · up to $1,716/yr replaced · no votes, no pay-to-list

Rather build your own version of any of these? Every verdict page above has the exact one-shot prompt, free.all escape hatches →

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